Privacy Policy

This Privacy Policy describes how MusederLabs (“we”, “us”) handles information when you visit our product website or use Tattoo | MusederLabs (the “Service”). By using the Service, you agree to this policy. If you do not agree, please do not use the Service.

1. What we collect

We may collect: (1) account and profile data you provide (such as name, email, phone, shop name, billing contacts); (2) operational data you or your team enter (appointments, clients, notes, payments metadata); (3) technical data from your device and browser (IP address, approximate location, device type, cookies or similar technologies, access times, pages viewed); (4) communications you send us (support tickets, sales inquiries).

2. How we use information

We use data to provide, secure, and improve the Service; authenticate users; process subscriptions and invoices where applicable; send service-related notices; analyze usage in aggregate to improve product quality; comply with law; and enforce our Terms of Service.

3. Legal bases (where applicable)

Depending on jurisdiction, we rely on performance of a contract, legitimate interests (such as fraud prevention and product analytics in non-identifying form), consent where required, and legal obligation.

4. Sharing

We do not sell your personal information. We may share data with subprocessors that help us run the Service (e.g. hosting, email delivery, payment processors)—only as needed and under appropriate agreements. We may disclose information if required by law or to protect rights, safety, and integrity of our users and the public.

5. Retention

We retain information as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data category and legal requirements.

6. Security

We implement administrative, technical, and organizational measures designed to protect personal data. No method of transmission or storage is 100% secure; we encourage strong passwords and careful access control in your organization.

7. International transfers

The Service may be operated from or processed in Taiwan and other regions where our providers operate. Where transfers are required, we take steps consistent with applicable law.

8. Your choices and rights

• Access, correction, or deletion requests where applicable law grants you these rights.
• Marketing opt-out where messages are not strictly service-related.
• Account closure: contact us using the details below; some records may be retained where law requires.

9. Children

The Service is not directed to children under the age where consent is required in your region. If you believe we have collected such data, contact us and we will take appropriate steps.

10. Changes

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Material changes may be communicated through the Service or by email where appropriate.

11. Contact

For privacy questions or requests, please contact us through the channels listed on the product site or your workspace administrator. Enterprise customers may have additional contacts defined in their order form.